Chanel Fragrance & Beauty Sales Consultant

London • UK

Wednesday, October 1, 2025

Chanel, a prestigious name in luxury fashion, stands as an independent entity renowned for its commitment to creative freedom, human potential, and positive global impact. As part of a brand that values individuality, Chanel offers a dynamic environment where employees can thrive and contribute to the brand's storied legacy. The company is dedicated to nurturing talent and fostering an inclusive culture that celebrates diversity and innovation.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver exceptional client service in fragrance, makeup, and skincare, adhering to Chanel's standards.
3. Create personalized and authentic client experiences tailored to individual needs.
4. Build and maintain long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Adopt an omni-channel approach to ensure a seamless client experience from in-store to online.
8. Collaborate within a team to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Ability to apply product expertise to meet client needs in a personalized manner.

1. Strong knowledge of fragrance and beauty products.
2. Excellent communication and active listening skills.
3. Ability to adapt selling techniques to client needs.
4. Problem-solving skills and a positive attitude.
5. Enthusiasm for beauty products and trends.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, retail discounts, and employee recognition programs. Additional perks include access to arts and culture discounts, Chanel product discounts, and exclusive employee sales. Benefits are subject to eligibility and may change.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are encouraged to bring their perspectives and experiences to contribute to Chanel's innovative environment.