Chanel Fragrance & Beauty Sales Consultant

London • UK

Wednesday, August 13, 2025

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creativity, human potential, and positive global impact. As part of its illustrious heritage, Chanel fosters a culture of innovation and individuality, encouraging employees to contribute to the brand's legacy. The company is dedicated to providing exceptional career development opportunities, supported by a nurturing and inclusive environment.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized and exceptional client experiences in fragrance, makeup, and skincare.
3. Ensure client service excellence in line with Chanel's standards and rituals.
4. Build and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote an omni-channel approach to create a seamless client experience.
7. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.
2. Confidence in applying product expertise to meet client needs.
3. Strong knowledge of fragrance and beauty products.

1. Service-oriented approach with a focus on client satisfaction.
2. Excellent communication and active listening skills.
3. Problem-solving attitude and ability to overcome objections.
4. Passion for fragrance and beauty products.

Experience in a client-facing role within the luxury retail sector is required.

Chanel offers comprehensive employee benefits, including private medical insurance, pension plans, life assurance, and retail discounts. Additional perks include arts and culture ticket discounts, Chanel product discounts, and employee recognition programs. Benefits are subject to eligibility and may change.

Chanel is committed to fostering an inclusive culture that supports personal growth and collective progress. The company values diversity and encourages applications from individuals with varied perspectives and experiences. Chanel's culture is characterized by a collaborative and fast-paced environment, where employees are inspired to excel and innovate.