Chanel Fragrance & Beauty Sales Consultant

London • UK

Friday, August 8, 2025

Chanel, a distinguished independent luxury brand, is renowned for its commitment to creative freedom and positive global impact. As part of its prestigious heritage, Chanel fosters individual potential and encourages a culture of innovation. The brand's beauty division is dedicated to empowering clients to express their unique identities through exceptional fragrance, makeup, and skincare offerings.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized and authentic client experiences tailored to individual needs.
3. Ensure exceptional client service in alignment with Chanel's standards and rituals.
4. Cultivate and maintain long-term client relationships to enhance loyalty.
5. Contribute to sales performance through strategic use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Adopt an omni-channel approach to create a seamless client experience from in-store to online.
8. Collaborate within a dynamic and inclusive team to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.
2. Confidence in applying product expertise to meet client needs in a personalized manner.
3. Comprehensive knowledge of fragrance and beauty products.
4. Strong empathy and active listening skills to adapt sales approach to client needs.
5. Passion for fragrance and beauty products, demonstrated through client interactions.
6. Problem-solving skills with a positive attitude towards overcoming objections.

Previous experience in a client-facing role within the luxury or beauty sector is preferred.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, retail discounts, and access to mental wellbeing support. Employees also enjoy lifestyle perks such as arts and culture ticket discounts, Chanel product discounts, and exclusive employee sales. Additionally, Chanel recognizes employee contributions through a service awards program.

Chanel is dedicated to fostering an inclusive culture that supports personal growth and collective progress. The brand values the unique perspectives and experiences of its employees, enhancing team diversity and effectiveness. Chanel encourages applications from individuals who can contribute to its rich tapestry of talent.