Chanel Fragrance & Beauty Sales Consultant

London • UK

Friday, July 25, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to creativity, innovation, and the empowerment of individuals. As an independent company, Chanel fosters an environment where human potential is cultivated, and positive global impact is a priority. The brand's legacy is built on the vision of its founder, Gabrielle Chanel, who believed in the power of individuality and the importance of being irreplaceable through uniqueness. Chanel Beauty, a division of the house, is dedicated to enhancing the uniqueness of every individual through its exceptional fragrance, makeup, and skincare offerings.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized and exceptional client experiences in fragrance, makeup, and skincare.
3. Ensure excellence in client service according to Chanel's standards and rituals.
4. Build and nurture long-term client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Maintain an omni-channel approach to provide a seamless client experience from in-store to online.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.

1. Service-oriented approach with a focus on client satisfaction.
2. Confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Empathy and active listening skills.
5. Passion for fragrance and beauty products.
6. Problem-solving attitude.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives, including private medical insurance, pension plans, retail discounts, and mental wellbeing programs. Employees also enjoy lifestyle perks such as arts and culture ticket discounts and exclusive Chanel product discounts.

Chanel is committed to fostering an inclusive culture that encourages personal growth and collective progress. The company values the uniqueness of each individual, which enhances the diversity and effectiveness of its teams. Chanel provides a supportive environment where employees can thrive and develop their careers.