Chanel Fragrance & Beauty Sales Consultant

London • UK

Monday, July 21, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to creativity, innovation, and timeless elegance. As an independent entity, Chanel fosters an environment where human potential is cultivated, and positive global impact is prioritized. The brand is celebrated for its heritage and forward-thinking approach, making it a leader in the luxury market.

1. Serve as a Chanel ambassador, embodying the brand's values and DNA.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure exceptional client service in line with Chanel's rituals and standards.
4. Build and nurture long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through cross-selling and leveraging available tools and events.
6. Maintain an omni-channel approach to provide a seamless client experience across in-store and online platforms.
7. Collaborate within a team-oriented environment to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Ability to apply product expertise to meet client needs in a personalized manner.

1. Strong knowledge of fragrance and beauty products.
2. Empathy and active listening skills.
3. Passion for the beauty industry and Chanel products.
4. Problem-solving abilities to overcome client objections.
5. Ability to foster meaningful client experiences and achieve sales targets.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, retail discounts, and access to mental wellbeing programs. Employees also enjoy lifestyle perks such as arts and culture ticket discounts and Chanel product discounts.

Chanel is dedicated to fostering an inclusive culture that encourages personal growth and collective progress. The company values the unique perspectives and experiences of each individual, enhancing the diversity and effectiveness of its teams.