Chanel Fragrance & Beauty Sales Consultant

London • UK

Wednesday, July 2, 2025

Chanel, an emblematic name in the luxury fashion industry, is renowned for its commitment to creativity, innovation, and timeless elegance. As an independent entity, Chanel fosters an environment that values individual potential and strives to make a positive impact globally. The brand, part of a prestigious lineage of luxury, offers unparalleled opportunities for growth and development within its esteemed ranks.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized and exceptional client experiences in fragrance, makeup, and skincare.
3. Ensure excellence in client service, adhering to Chanel's standards and rituals.
4. Cultivate and maintain long-term client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Maintain an omni-channel approach to provide seamless client experiences.
8. Collaborate within a team-oriented environment to achieve collective goals.

1. Proven experience in a client-facing role with a focus on delivering exceptional service.
2. Confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.

1. Service-oriented approach with strong client engagement skills.
2. Ability to demonstrate product knowledge and link it to client needs.
3. Empathy and active listening to adapt sales techniques.
4. Problem-solving skills to overcome client objections.
5. Passion for fragrance and beauty products.

Previous experience in a luxury retail environment, particularly in fragrance and beauty, is preferred.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, retail discounts, and employee assistance programs. Additional perks include lifestyle discounts, product discounts, and a service awards program.

Chanel is dedicated to fostering an inclusive culture that promotes personal growth and collective progress. The brand values the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are encouraged to bring their unique perspectives and experiences to contribute to Chanel's legacy.