Chanel Fragrance & Beauty Sales Consultant

London • UK

Saturday, May 3, 2025

Chanel, a prestigious independent luxury brand, is renowned for its commitment to creative freedom, human potential cultivation, and positive global impact. As part of its illustrious heritage, Chanel offers employees the opportunity to work within a dynamic environment that values individuality and innovation. Joining Chanel means becoming part of a legacy that transcends time and generations, with a focus on exceptional craftsmanship in fragrance, makeup, and skincare.

1. Act as a Chanel ambassador, embodying the brand's values and DNA.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure excellence in client service, adhering to Chanel's rituals and standards.
4. Build and maintain long-lasting client relationships to foster loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel mindset to enhance client experiences across in-store and online platforms.
7. Collaborate within a team to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.

1. Strong service orientation and client-centric approach.
2. Confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Empathy and active listening skills.
5. Passion for fragrance and beauty products.
6. Problem-solving abilities to overcome obstacles and objections.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension, life assurance, retail discounts, and access to mental wellbeing support. Employees can also enjoy lifestyle benefits such as arts and culture ticket discounts, Chanel product discounts, and employee-only sales. Additionally, Chanel recognizes employee service with awards and additional holidays.

Chanel fosters an inclusive culture that promotes personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are encouraged to bring their perspectives, experiences, and potential to contribute to Chanel's success.