Chanel Fragrance & Beauty Sales Consultant

London • UK

Tuesday, April 22, 2025

CHANEL, a prestigious and independent luxury brand, is renowned for its commitment to creative freedom, human potential, and positive global impact. As part of its illustrious heritage, CHANEL continues to innovate in the realms of fashion, fragrance, and beauty, offering employees a unique opportunity to contribute to its legacy and growth.

1. Serve as a CHANEL ambassador, embodying the brand's values and mission.
2. Deliver personalized and exceptional client experiences in fragrance, makeup, and skincare.
3. Ensure client service excellence in alignment with CHANEL's standards and rituals.
4. Cultivate and maintain long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to provide seamless client experiences across in-store and online platforms.
7. Collaborate within a supportive and inclusive community to achieve both individual and collective objectives.

1. Proven experience in a client-facing role with a focus on delivering outstanding client experiences.

1. Strong service orientation with a client-centric approach.
2. Confidence in applying product expertise to meet client needs.
3. Comprehensive knowledge of fragrance and beauty products.
4. Empathy and active listening skills to tailor the selling process to client needs.
5. Passion for fragrance and beauty, with the ability to inspire clients and team members.
6. Problem-solving skills to navigate obstacles and objections positively.

Previous experience in a client-facing role within the luxury retail sector is required.

CHANEL offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, CHANEL product discounts, and a service awards program.

CHANEL fosters an inclusive culture that emphasizes personal growth and collective progress. The brand values the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are encouraged to bring their perspectives and experiences to contribute to CHANEL's ongoing success.