Chanel Fragrance & Beauty Sales Consultant

London • UK

Friday, April 18, 2025

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creative freedom and cultivating human potential. As part of a legacy that emphasizes individuality and innovation, Chanel offers a dynamic environment where employees are encouraged to express their unique talents. The brand is dedicated to making a positive impact globally, and its parent company, Chanel Limited, upholds these values across all its operations.

1. Serve as a brand ambassador, embodying Chanel's values and mission.
2. Provide personalized and exceptional client service in fragrance, makeup, and skincare.
3. Develop and maintain long-term client relationships to enhance loyalty.
4. Contribute to sales performance through product knowledge and clienteling tools.
5. Ensure a seamless omni-channel client experience from in-store to online.
6. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Ability to apply product expertise to meet client needs.
3. Strong knowledge of fragrance and beauty products.

1. Service-oriented approach with active listening skills.
2. Confidence in suggesting personalized product choices.
3. Empathy and adaptability in client interactions.
4. Passion for beauty products and trends.
5. Problem-solving attitude to overcome client objections.

Previous experience in a luxury retail environment, particularly in fragrance and beauty, is preferred.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, and retail discounts. Employees also enjoy arts and culture ticket discounts, Chanel product discounts, and access to exclusive sales. Additional benefits include an Employee Assistance Program and recognition through service awards.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and encourages applications from individuals who can bring unique perspectives and experiences. Employees are supported through training and development opportunities to enhance their expertise and inspire clients.