Chanel Fragrance and Beauty Sales Consultant

London • UK

Tuesday, March 11, 2025

Chanel, a distinguished name in the luxury fashion industry, is renowned for its commitment to creative freedom and human potential. As an independent entity, Chanel is part of a prestigious lineage of luxury brands, consistently striving to make a positive global impact. The brand is dedicated to fostering individuality and supporting personal journeys within its iconic legacy.

1. Serve as a Chanel ambassador, embodying the brand's values and DNA.
2. Demonstrate expertise in fragrance, makeup, and skincare.
3. Create personalized client experiences tailored to individual needs.
4. Ensure excellence in client service in line with Chanel's standards.
5. Build and maintain long-lasting client relationships to enhance loyalty.
6. Contribute to sales performance through product and service leverage.
7. Adopt an omni-channel approach for seamless client experiences.
8. Collaborate within a community to achieve collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Ability to apply product expertise to meet client needs.
3. Demonstrated knowledge of fragrance and beauty products.
4. Strong empathy and active listening skills.
5. Passion for fragrance and beauty products and services.

1. Service-oriented approach
2. Confidence in product expertise
3. Problem-solving attitude
4. Ability to foster meaningful client experiences
5. Adaptability to fast-paced environments

Previous experience in a client-facing role within the luxury retail sector is essential.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and an employee recognition program.

Chanel is committed to cultivating an inclusive culture that nurtures personal growth and collective progress. The brand values diversity and the unique perspectives each individual brings, fostering a collaborative and supportive workplace environment.