Chanel Fragrance & Beauty Sales Consultant

London • UK

Tuesday, February 18, 2025

Chanel, a prestigious name in luxury fashion, is renowned for its commitment to creativity, innovation, and excellence. As an independent company, Chanel fosters an environment that values individuality and human potential. The brand is dedicated to making a positive impact globally, with a rich heritage that continues to influence the fashion and beauty industries. Chanel is part of a legacy that transcends time, offering unparalleled opportunities for professional growth and development.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver exceptional client service in fragrance, makeup, and skincare.
3. Create personalized client experiences tailored to individual needs.
4. Build and maintain long-term client relationships to enhance loyalty.
5. Contribute to sales performance through product knowledge and clienteling tools.
6. Promote cross-selling across all product categories.
7. Adopt an omni-channel approach to ensure seamless client experiences.
8. Collaborate within a team to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on excellent service.
2. Confidence in applying product expertise to meet client needs.
3. Strong knowledge of fragrance and beauty products.

1. Service-oriented approach with a focus on client satisfaction.
2. Empathy and active listening skills.
3. Passion for fragrance and beauty products.
4. Problem-solving abilities to overcome client objections.

Previous experience in a luxury retail environment, particularly in fragrance and beauty sales, is preferred.

Chanel offers comprehensive benefits including private medical insurance, pension, life assurance, retail discounts, employee assistance programs, and lifestyle perks such as arts and culture ticket discounts. Employees also enjoy Chanel product discounts and recognition programs.

Chanel is committed to fostering an inclusive culture that supports personal growth and collective progress. The brand values the uniqueness of each individual, enhancing team diversity and effectiveness. Chanel encourages applications from diverse backgrounds, recognizing the potential and perspectives each candidate brings.