Chanel Fragrance & Beauty Sales Consultant

London • UK

Thursday, December 19, 2024

Chanel, an esteemed independent luxury brand, is renowned for its commitment to creative freedom and human potential. As a leader in the fashion and beauty industry, Chanel is part of a legacy that transcends time, offering innovative and timeless creations. The brand is dedicated to fostering an inclusive culture that values the uniqueness of each individual, contributing to the diversity and effectiveness of its teams.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure exceptional client service in line with Chanel's standards and rituals.
4. Build and sustain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to provide seamless client experiences across platforms.
7. Collaborate within a dynamic team to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Ability to apply product expertise to meet client needs in a personalized manner.

1. Strong knowledge of fragrance and beauty products.
2. Excellent communication and active listening skills.
3. Ability to adapt selling techniques to individual client needs.
4. Problem-solving skills with a positive attitude.
5. Enthusiasm for beauty products and trends.

Previous experience in a client-facing role within the luxury retail sector is preferred.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, and employee recognition programs. Additional benefits include access to arts and culture discounts, mental wellbeing support, and exclusive Chanel product discounts.

Chanel fosters an inclusive and collaborative workplace culture that emphasizes personal growth and collective progress. The brand values the unique perspectives and experiences of its employees, encouraging innovation and creativity within a supportive environment.