Chanel Fragrance & Beauty Sales Consultant

London

Thursday, December 19, 2024

CHANEL is an independent company renowned for its luxury fashion and beauty products. It emphasizes the freedom of creation, cultivates human potential, and strives to have a positive impact on the world. The company is dedicated to highlighting the uniqueness of each individual and supporting them in their journey with the brand.

1. Demonstrate passion and knowledge in fragrance, makeup, and skincare.
2. Create a unique and personalized experience for clients tailored to their needs.
3. Ensure excellence in client service in accordance with CHANEL’s standards.
4. Build and develop long-lasting relationships to recruit, retain, and increase client loyalty.
5. Contribute to sales performance by leveraging products, services, clienteling tools, and events.
6. Develop cross-selling among all categories.
7. Uphold an omni-channel mindset for a seamless client experience from in-store to online.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.

1. Service-oriented approach
2. Confidence in applying product expertise to client needs
3. Fragrance and beauty product knowledge
4. Empathy and active listening
5. Passion for fragrance and beauty products
6. Problem-solving attitude

Experience in a client-facing role where delivering excellent client experience was paramount.

Private Medical Insurance covering pre-existing conditionsOnline GP App with 24/7 appointmentsCycle Scheme participationPension and Life AssuranceRetail Discounts across multiple retailersEmployee Assistance ProgrammesArts & Culture Ticket DiscountsCHANEL Product Discounts and Employee Only SalesService Awards Programme

CHANEL focuses on creating an inclusive culture that nurtures personal growth and contributes to collective progress. The company values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. The role is based in London, offering a collaborative and fast-paced work environment.