Chanel Fragrance & Beauty Sales Consultant

London • UK

Thursday, December 19, 2024

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creativity, human potential, and positive global impact. As part of its illustrious heritage, Chanel offers an inspiring work environment where individuality is celebrated, and employees are encouraged to excel and innovate. The brand is synonymous with elegance and sophistication, continually setting benchmarks in the luxury fashion industry.

1. Serve as a Chanel brand ambassador, embodying the company's values and mission.
2. Deliver exceptional client service in fragrance, makeup, and skincare, adhering to Chanel's standards.
3. Create personalized and authentic client experiences tailored to individual needs.
4. Build and nurture long-lasting client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Maintain an omni-channel approach to provide seamless client experiences across in-store and online platforms.
7. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.

1. Strong service-oriented approach.
2. Confidence in applying product expertise to meet client needs.
3. Comprehensive knowledge of fragrance and beauty products.
4. Empathy and active listening skills.
5. Passion for fragrance and beauty products.
6. Problem-solving attitude.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and a service awards program.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are encouraged to bring their perspectives and experiences to contribute to Chanel's legacy of innovation and excellence.