Chanel

Fragrance & Beauty Sales Consultant

CHANEL is an independent luxury brand renowned for its commitment to creativity, human potential, and positive global impact. Founded by Gabrielle Chanel, the company emphasizes individuality and supports its employees in their professional journeys. CHANEL Beauty aims to empower clients to express themselves through exceptional fragrance, makeup, and skincare products.

1. Demonstrate passion and knowledge in fragrance, makeup, and skincare.
2. Create personalized client experiences tailored to individual needs.
3. Ensure excellence in client service according to CHANEL's standards.
4. Build and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through product, service, and clienteling tools.
6. Develop cross-selling strategies across all product categories.
7. Maintain an omni-channel mindset for seamless client experiences.

1. Proven experience in a client-facing role with a focus on excellent client service.

1. Service-oriented approach
2. Confidence in applying product expertise
3. Fragrance and beauty product knowledge
4. Empathy and active listening
5. Passion for fragrance and beauty products
6. Problem-solving attitude

Experience in a client-facing role where delivering excellent client experience was essential.

Private Medical Insurance covering pre-existing conditionsOnline GP App with 24/7 appointmentsCycle Scheme participationPension and Life AssuranceRetail Discounts across multiple retailersEmployee Assistance ProgrammesArts & Culture Ticket DiscountsCHANEL Product Discounts and Employee Only SalesService Awards Programme with CHANEL Products, Retail Vouchers, and Additional Holidays

CHANEL fosters an inclusive culture that nurtures personal growth and collective progress. The company values diversity and encourages applications from individuals who bring unique perspectives and experiences. The role is based in London, offering a collaborative and fast-paced work environment.