Chanel

Fragrance and Beauty Sales Consultant

CHANEL is an independent luxury brand renowned for its exceptional fragrance, makeup, and skincare creations. The company believes in the freedom of creation, cultivates human potential, and strives to have a positive impact on the world. CHANEL is dedicated to identifying and supporting the unique qualities of each individual, fostering a culture of innovation and inclusivity.

1. Demonstrate passion and knowledge in fragrance, makeup, and skincare.
2. Create a personalized and authentic experience for clients.
3. Ensure excellence in client service according to CHANEL's standards.
4. Build and develop long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through various levers such as products, services, and events.
6. Maintain an omni-channel mindset for a seamless client experience.
7. Collaborate within a community to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on excellent client experience.

1. Service-oriented approach
2. Confidence in applying product expertise
3. Fragrance and beauty product knowledge
4. Empathy and active listening
5. Passion for fragrance and beauty products
6. Problem-solving attitude

Experience in a client-facing role where delivering excellent client experience was paramount.

Private Medical Insurance covering pre-existing conditionsOnline GP App with 24/7 appointmentsCycle Scheme participationPension and Life AssuranceRetail Discounts across multiple retailersEmployee Assistance ProgrammesArts & Culture Ticket DiscountsCHANEL Product Discounts and Employee Only SalesService Awards Programme

CHANEL fosters an inclusive culture that nurtures personal growth and collective progress. The company values diversity and the unique perspectives of each individual, contributing to the effectiveness of its teams. The role is based in London, offering a dynamic and fast-paced work environment.