Chanel Fragrance and Beauty Sales Consultant

London • UK

Wednesday, December 11, 2024

Chanel, a renowned luxury brand, is celebrated for its timeless elegance and innovative spirit. As part of an independent company, Chanel fosters an environment that values creativity and human potential, aiming to make a positive impact globally. Known for its iconic fashion, beauty, and fragrance products, Chanel is committed to nurturing talent and supporting employees in their professional journeys.

1. Serve as a Chanel brand ambassador, embodying the company's values and mission.
2. Provide exceptional client service, adhering to Chanel's established rituals and standards.
3. Create personalized and authentic experiences for clients, tailored to their individual needs.
4. Develop and maintain long-lasting client relationships to enhance loyalty and retention.
5. Contribute to sales performance by utilizing available tools and strategies, including cross-selling across product categories.
6. Maintain an omni-channel approach to ensure a seamless client experience from in-store to online.
7. Collaborate with team members to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Confidence in applying product expertise to meet client needs in a personalized manner.
3. In-depth knowledge of fragrance and beauty products.

1. Strong client service orientation.
2. Excellent communication and active listening skills.
3. Ability to adapt selling techniques to client needs.
4. Problem-solving skills with a positive attitude.
5. Passion for fragrance and beauty products.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, and retail discounts. Additional perks include access to an employee assistance program, arts and culture ticket discounts, and exclusive Chanel product discounts. Benefits are subject to eligibility and may change.

Chanel is dedicated to fostering an inclusive culture that encourages personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are supported through continuous learning opportunities and are encouraged to bring their unique perspectives and experiences to the brand.