Chanel Fragrance & Beauty Sales Consultant

London • UK

Monday, December 9, 2024

Chanel, a paragon of luxury and elegance, operates as an independent entity that champions creative freedom and human potential. As part of its mission, Chanel seeks to make a positive impact globally. The brand is renowned for its timeless creations in fashion, beauty, and fragrance, and is committed to fostering an environment where individuality is celebrated and nurtured. Chanel is a prestigious employer offering a rich heritage and innovative spirit, providing employees with opportunities to grow and excel.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure exceptional client service in alignment with Chanel's standards and rituals.
4. Build and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to ensure a seamless client experience across in-store and online platforms.
7. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.
2. Ability to apply product knowledge to meet client needs in a personalized manner.
3. Strong understanding of fragrance and beauty products with the ability to close sales effectively.

1. Service-oriented mindset with a passion for client satisfaction.
2. Confidence in product expertise and active listening skills.
3. Empathy and adaptability in sales approaches.
4. Enthusiasm for beauty products and trends.
5. Problem-solving attitude with a positive approach to overcoming obstacles.

Previous experience in a client-facing role within the luxury retail or beauty industry is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, and access to employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and employee recognition programs.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the uniqueness of each individual, enhancing team diversity and effectiveness. Chanel encourages applications from diverse backgrounds, valuing the perspectives and potential each candidate brings.