Chanel Fragrance & Beauty Sales Consultant

Liverpool • UK

Wednesday, April 23, 2025

CHANEL, a prestigious and independent luxury brand, is renowned for its commitment to creative freedom, human potential, and positive global impact. As part of its legacy, CHANEL continues to innovate in the realms of fashion, fragrance, and beauty, offering employees a dynamic environment where individuality is celebrated and nurtured. The brand is part of a larger luxury conglomerate known for its excellence and influence in the fashion industry.

1. Serve as a CHANEL ambassador, embodying the brand's values and mission.
2. Provide exceptional client service in fragrance, makeup, and skincare, tailored to individual client needs.
3. Foster long-lasting client relationships to enhance loyalty and retention.
4. Contribute to sales performance through effective use of products, services, and clienteling tools.
5. Maintain an omni-channel approach to ensure a seamless client experience across in-store and online platforms.
6. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.

1. Strong product knowledge in fragrance, makeup, and skincare.
2. Exceptional client service and active listening skills.
3. Ability to personalize client interactions and suggest alternative product choices.
4. Problem-solving skills with a positive attitude.
5. Enthusiasm for beauty products and trends.

Previous experience in a luxury retail environment, particularly in fragrance and beauty, is preferred.

CHANEL offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, CHANEL product discounts, and employee-only sales. Benefits are subject to eligibility and may change.

CHANEL fosters an inclusive culture that emphasizes personal growth and collective progress. The company values diversity and encourages applications from individuals with varied perspectives and experiences. Employees are supported in their professional journeys through coaching, development opportunities, and access to a Training Academy.