Chanel Fragrance & Beauty Sales Consultant

Liverpool • UK

Friday, March 7, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to creativity, innovation, and excellence. As an independent entity, Chanel fosters an environment where individuality is celebrated, and human potential is cultivated. The brand's legacy, established by Gabrielle Chanel, continues to inspire its mission to empower clients through exceptional fragrance, makeup, and skincare offerings. Chanel is part of a broader network of luxury brands, contributing to its esteemed reputation and global influence.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to provide personalized client experiences.
3. Ensure excellence in client service, adhering to Chanel's standards and rituals.
4. Build and maintain long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to create seamless client experiences across in-store and online platforms.
7. Collaborate with team members to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering exceptional service.
2. Ability to apply product knowledge to meet client needs in a personalized manner.

1. Strong knowledge of fragrance and beauty products.
2. Excellent communication and active listening skills.
3. Problem-solving attitude with the ability to overcome objections.
4. Passion for beauty products and trends.

Experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Employees also enjoy lifestyle benefits such as arts and culture ticket discounts, Chanel product discounts, and exclusive employee sales. Recognition programs and additional holidays are available as part of service awards.

Chanel is dedicated to fostering an inclusive culture that encourages personal growth and collective progress. The company values the unique perspectives and experiences of its employees, believing that diversity enhances team effectiveness. Chanel is committed to creating an environment where individuals can thrive and contribute to the brand's legacy of luxury and innovation.