Chanel Fragrance & Beauty Sales Consultant

Leicester • UK

Monday, April 14, 2025

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creative freedom, nurturing human potential, and making a positive global impact. As part of the Chanel family, employees are encouraged to express their individuality and contribute to the brand's legacy of excellence in fashion, fragrance, and beauty. Chanel is dedicated to fostering a supportive and innovative environment where talent can thrive.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver exceptional client service in fragrance, makeup, and skincare, adhering to Chanel's standards.
3. Create personalized client experiences tailored to individual needs.
4. Develop and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Maintain an omni-channel mindset to ensure a seamless client experience from in-store to online.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.

1. Strong service-oriented approach.
2. Confidence in applying product expertise to meet client needs.
3. Comprehensive knowledge of fragrance and beauty products.
4. Empathy and active listening skills.
5. Passion for fragrance and beauty products.
6. Problem-solving attitude.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and employee recognition programs.

Chanel is committed to cultivating an inclusive culture that promotes personal growth and collective progress. The brand values the uniqueness of each individual, enhancing team diversity and effectiveness. Chanel encourages applications from diverse backgrounds, recognizing the value of varied perspectives and experiences.