Chanel Fragrance & Beauty Sales Consultant

Kingston upon Thames • UK

Tuesday, November 11, 2025

Chanel, a paragon of luxury and elegance, is an independent company renowned for its commitment to creative freedom and human potential. As part of its illustrious heritage, Chanel continues to make a positive impact globally. The brand, founded by the iconic Gabrielle Chanel, is celebrated for its timeless creations in fashion, fragrance, and beauty, and is part of a select group of luxury brands that transcend generations.

1. Serve as a Chanel ambassador, embodying the brand's values and DNA.
2. Provide personalized client experiences in fragrance, makeup, and skincare.
3. Ensure excellence in client service, adhering to Chanel's rituals and standards.
4. Build and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through product knowledge and clienteling tools.
6. Adopt an omni-channel approach to create seamless client experiences.
7. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.
2. Confidence in applying product expertise to meet client needs.
3. Strong knowledge of fragrance and beauty products.

1. Service-oriented approach with a focus on client satisfaction.
2. Empathy and active listening skills.
3. Passion for fragrance and beauty products.
4. Problem-solving attitude and ability to overcome obstacles.
5. Ability to foster meaningful client experiences.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package designed to support employees in both their professional and personal lives. Benefits include private medical insurance, pension plans, life assurance, and retail discounts. Additional perks include arts and culture ticket discounts, Chanel product discounts, and an employee recognition program.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The company values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. Chanel encourages applications from diverse backgrounds, valuing the perspectives and potential each individual brings.