Chanel Fragrance & Beauty Sales Consultant

Kingston upon Thames • UK

Tuesday, May 27, 2025

Chanel, an emblem of luxury and elegance, stands as an independent entity renowned for its commitment to creative freedom and human potential. As part of the Chanel family, employees are encouraged to embrace their individuality and contribute to the brand's legacy of innovation and excellence. Chanel is dedicated to fostering a positive global impact while nurturing a culture of inclusivity and creativity.

1. Serve as a Chanel brand ambassador, embodying the company's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure exceptional client service in alignment with Chanel's standards and rituals.
4. Cultivate and maintain long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to ensure a seamless client experience across in-store and online platforms.
7. Collaborate within a team-oriented environment to achieve both individual and collective objectives.

1. Proven client-facing experience with a focus on delivering exceptional service.
2. Confidence in applying product knowledge to meet client needs in a personalized manner.
3. Extensive knowledge of fragrance and beauty products.
4. Strong empathy and active listening skills to adapt sales techniques to client needs.
5. Passion for fragrance and beauty products, demonstrated through engagement with clients and team members.
6. Problem-solving skills to effectively address client objections and challenges.

Previous experience in a client-facing role within the luxury retail sector is preferred.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives, including private medical insurance, pension plans, retail discounts, and mental wellbeing programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and employee recognition programs.

Chanel fosters an inclusive workplace culture that values personal growth and collective progress. The company believes in the power of individuality and diversity to enhance team effectiveness and innovation. Employees are encouraged to bring their unique perspectives and experiences to contribute to Chanel's enduring legacy.