Chanel Fragrance & Beauty Sales Consultant

Hounslow • UK

Tuesday, October 7, 2025

Chanel, an esteemed name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of an independent company, Chanel fosters a culture of creativity and personal growth, encouraging employees to express their unique talents. The brand, synonymous with luxury and sophistication, is committed to making a positive impact in the world. Chanel's parent company, while not specified, is known for its dedication to excellence and heritage in the luxury sector.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized and exceptional client experiences in fragrance, makeup, and skincare.
3. Ensure client service excellence in line with Chanel's standards and rituals.
4. Build and maintain long-term client relationships to enhance loyalty.
5. Contribute to sales performance by utilizing available tools and strategies.
6. Promote an omni-channel approach for seamless client experiences.
7. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.

1. Strong service orientation and client-centric approach.
2. Confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Empathy and active listening skills.
5. Passion for the beauty industry and Chanel products.
6. Problem-solving abilities and a positive attitude.

Experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension, life assurance, retail discounts, and employee recognition programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and access to employee-only sales. Benefits are subject to eligibility and may change.

Chanel is dedicated to fostering an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and encourages applications from individuals who bring unique perspectives and experiences. Employees are supported in their professional journeys through continuous learning and development opportunities.