Chanel Fragrance & Beauty Sales Consultant

Horsham • UK

Friday, January 3, 2025

Chanel, an esteemed luxury brand, operates as an independent entity renowned for its commitment to creative freedom and human potential. As part of its mission, Chanel seeks to make a positive global impact while fostering individuality within its workforce. The brand's heritage, rooted in the visionary ethos of founder Gabrielle Chanel, continues to inspire its operations and innovations. Chanel is dedicated to empowering its employees, offering them opportunities to thrive and excel in a dynamic environment.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver exceptional client service in fragrance, makeup, and skincare, adhering to Chanel's standards.
3. Create personalized and authentic client experiences tailored to individual needs.
4. Cultivate long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Maintain an omni-channel approach to ensure a seamless client experience from in-store to online.
8. Collaborate within a team-oriented environment to achieve collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Ability to apply product expertise to meet client needs in a personalized manner.
3. Demonstrated knowledge of fragrance and beauty products.

1. Strong service orientation and client-focused approach.
2. Confidence in product knowledge and client interaction.
3. Empathy and active listening skills.
4. Problem-solving abilities and a positive attitude.
5. Passion for beauty products and trends.

Experience in a client-facing role within the beauty or luxury retail industry is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, and access to mental wellbeing programs. Employees also enjoy lifestyle perks such as arts and culture ticket discounts, Chanel product discounts, and exclusive sales. Recognition programs reward service milestones with additional holidays and retail vouchers.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The brand values diversity and encourages applications from individuals who can contribute unique perspectives and experiences. Chanel is committed to nurturing talent and providing opportunities for professional development within a supportive and innovative environment.