Chanel

Fragrance & Beauty Sales Consultant

CHANEL is an independent luxury brand renowned for its commitment to creativity, human potential, and positive global impact. Founded by Gabrielle Chanel, the company emphasizes individuality and supports personal journeys through its exceptional fragrance, makeup, and skincare creations.

1. Demonstrate passion and knowledge in fragrance, makeup, and skincare.
2. Create personalized client experiences tailored to individual needs.
3. Ensure excellence in client service according to CHANEL's standards.
4. Build and develop long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through various channels and tools.
6. Maintain an omni-channel approach for seamless client experiences.
7. Collaborate within a community to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on excellent client experience.

1. Service-oriented approach
2. Confidence in applying product expertise
3. Fragrance and beauty product knowledge
4. Empathy and active listening
5. Passion for fragrance and beauty products
6. Problem-solving attitude

Experience in a client-facing role where delivering excellent client experience was paramount.

Private Medical Insurance covering pre-existing conditionsOnline GP App with 24/7 appointmentsCycle Scheme participationPension and Life AssuranceRetail Discounts across multiple retailersEmployee Assistance ProgrammesArts & Culture Ticket DiscountsCHANEL Product Discounts and Employee Only SalesService Awards Programme with CHANEL Products and Retail Vouchers

CHANEL fosters an inclusive culture that nurtures personal growth and collective progress. The workplace is highly collaborative and fast-paced, located at Heathrow Airport, offering opportunities for professional development and personal enrichment.