Chanel Fragrance & Beauty Sales Consultant

Greenhithe • UK

Thursday, November 6, 2025

Chanel, a paragon of luxury and elegance, stands as an independent entity renowned for its commitment to creative freedom and human potential. As part of the illustrious Chanel brand, employees are immersed in a culture that values individuality and innovation, echoing the visionary ethos of its founder, Gabrielle Chanel. The brand's dedication to excellence is reflected in its mission to empower clients through unparalleled fragrance, makeup, and skincare offerings.

1. Act as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver exceptional client service in line with Chanel's standards and rituals.
3. Create personalized and authentic experiences tailored to individual client needs.
4. Build and nurture lasting client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Maintain an omni-channel approach to ensure a seamless client experience from in-store to online.
8. Collaborate within a team-oriented environment to achieve both individual and collective objectives.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Demonstrated confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.

1. Strong service orientation and client-focused approach.
2. Excellent communication and active listening skills.
3. Ability to adapt selling techniques to suit client needs.
4. Problem-solving aptitude with a positive attitude.
5. Passion for fragrance and beauty products and trends.

Previous experience in a luxury retail environment is preferred, particularly in fragrance and beauty sales.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives, including private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and an employee recognition program.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The company values the unique perspectives and experiences of each individual, enhancing team diversity and effectiveness. Employees are encouraged to pursue continuous learning and development through inspirational conferences and training initiatives.