Chanel Fragrance & Beauty Sales Consultant

Greenhithe • UK

Thursday, October 16, 2025

Chanel, a prestigious name in the luxury fashion and beauty industry, is renowned for its commitment to creativity, innovation, and excellence. As an independent company, Chanel fosters an environment that values individuality and cultivates human potential. The brand, with its rich heritage, is dedicated to making a positive impact in the world, aligning with the visionary ethos of its founder, Gabrielle Chanel. Chanel offers a unique opportunity for professionals to thrive in a culture that supports personal and professional growth.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure exceptional client service in line with Chanel's standards and rituals.
4. Build and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through product knowledge and cross-selling strategies.
6. Adopt an omni-channel approach to provide seamless client experiences across platforms.
7. Collaborate within a team-oriented environment to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.

1. Strong service orientation with a focus on client satisfaction.
2. Confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Empathy and active listening skills to adapt sales approaches.
5. Passion for the beauty industry and enthusiasm for Chanel products.
6. Problem-solving skills to address client objections and challenges.

Previous experience in a client-facing role within the luxury retail or beauty industry is required.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, and retail discounts. Employees also have access to mental wellbeing support, lifestyle perks such as arts and culture ticket discounts, and exclusive Chanel product discounts. Recognition programs and opportunities for professional development are also provided.

Chanel is committed to fostering an inclusive culture that values diversity and personal growth. The company believes in the power of individuality to enhance team effectiveness and encourages a collaborative and innovative work environment. Chanel supports its employees' professional journeys through continuous learning and development opportunities.