Chanel Fragrance & Beauty Sales Consultant

Glasgow • UK

Friday, November 14, 2025

Chanel, an esteemed independent luxury brand, is renowned for its commitment to creativity, human potential, and positive global impact. As part of a prestigious heritage, Chanel offers a unique opportunity to work within a brand that values individuality and innovation. The company is dedicated to fostering an environment where employees can thrive, supported by a legacy of excellence and a forward-thinking approach.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Deliver exceptional client service in alignment with Chanel's standards and rituals.
4. Cultivate and maintain long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance by utilizing available resources and promoting cross-selling across categories.
6. Adopt an omni-channel approach to ensure a seamless client experience from in-store to online.
7. Collaborate within a diverse and inclusive team to achieve both individual and collective objectives.

1. Proven experience in a client-facing role with a focus on delivering excellent customer service.
2. Ability to apply product expertise to meet client needs in a personalized manner.
3. Strong knowledge of fragrance and beauty products.
4. Empathy and active listening skills to adapt sales techniques to client needs.
5. Enthusiasm for fragrance and beauty products, demonstrated through interactions with clients and team members.
6. Problem-solving skills to address and overcome client objections.

1. Client service excellence
2. Product expertise in fragrance and beauty
3. Active listening and empathy
4. Cross-selling and sales techniques
5. Collaboration and teamwork
6. Omni-channel sales approach

Previous experience in a client-facing role within the luxury retail or beauty industry is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension, life assurance, retail discounts, employee assistance programs, and lifestyle perks such as arts and culture ticket discounts. Employees also benefit from Chanel product discounts and exclusive sales, as well as a service awards program.

Chanel is committed to nurturing an inclusive culture that fosters personal growth and collective progress. The company values the unique perspectives and experiences of each individual, enhancing team diversity and effectiveness. Chanel encourages applications from all backgrounds, emphasizing the importance of each employee's contribution to the brand's success.