Chanel Fragrance & Beauty Sales Consultant

Glasgow • UK

Tuesday, June 17, 2025

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creative freedom and human potential. As part of the elite circle of luxury fashion houses, Chanel is dedicated to making a positive impact globally. The brand's founder, Gabrielle Chanel, emphasized the importance of individuality, a value that continues to guide the company. Chanel Beauty aims to empower individuals by enhancing their unique qualities through its exceptional fragrance, makeup, and skincare offerings.

1. Serve as an ambassador for Chanel, embodying the brand's values and DNA.
2. Deliver personalized and authentic client experiences tailored to individual needs.
3. Ensure exceptional client service in line with Chanel's rituals and standards.
4. Cultivate and maintain long-lasting client relationships to foster loyalty.
5. Contribute to sales performance through product knowledge, clienteling tools, and cross-selling.
6. Adopt an omni-channel approach to enhance client experiences across in-store and online platforms.
7. Collaborate within a team-oriented environment to achieve individual and collective objectives.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.
2. Ability to apply product expertise to meet client needs with confidence and personalization.
3. Extensive knowledge of fragrance and beauty products.
4. Strong empathy and active listening skills to adapt sales techniques to client needs.

1. Service-oriented mindset
2. Confidence in product application
3. Fragrance and beauty expertise
4. Empathy and active listening
5. Passion for beauty products
6. Problem-solving abilities

Previous experience in a client-facing role within the luxury retail or beauty industry is required.

Chanel offers a comprehensive benefits package designed to support employees in both their professional and personal lives. This includes private medical insurance, pension plans, life assurance, and retail discounts. Additionally, employees have access to mental wellbeing support, lifestyle discounts, and a service awards program.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and the unique contributions of each individual, encouraging applications from all backgrounds to enhance team effectiveness.