Chanel Fragrance & Beauty Sales Consultant

Gateshead • UK

Tuesday, July 1, 2025

Chanel, a distinguished name in the luxury fashion and beauty industry, is renowned for its commitment to creativity, innovation, and excellence. As an independent entity, Chanel fosters an environment that values individuality and cultivates human potential. The brand's rich heritage and dedication to quality make it a leader in the luxury sector, consistently delivering exceptional products and experiences.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to enhance client experiences.
3. Create personalized and authentic client interactions tailored to individual needs.
4. Ensure superior client service in alignment with Chanel's standards and rituals.
5. Develop and maintain long-term client relationships to foster loyalty and retention.
6. Contribute to sales performance through effective use of products, services, and clienteling tools.
7. Promote an omni-channel approach to provide seamless client experiences across in-store and online platforms.
8. Collaborate within a supportive and inclusive community to achieve collective and individual objectives.

1. Proven experience in a client-facing role with a focus on delivering exceptional client experiences.
2. Confidence in applying product knowledge to meet client needs in a personalized manner.
3. Strong understanding of fragrance and beauty products with the ability to link knowledge to client requirements.
4. Empathy and active listening skills to adapt sales approaches to client needs.
5. Passion for fragrance and beauty products, demonstrated through enthusiasm and engagement.

1. Client service orientation
2. Product expertise in fragrance and beauty
3. Active listening and empathy
4. Problem-solving attitude
5. Ability to foster meaningful client experiences

Demonstrated experience in a client-facing role within the beauty or luxury retail sector.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives. Benefits include private medical insurance, pension plans, life assurance, retail discounts, and mental wellbeing support. Additional perks include arts and culture ticket discounts, Chanel product discounts, and employee recognition programs.

Chanel is committed to fostering an inclusive culture that encourages personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are encouraged to bring their perspectives, experiences, and potential to the brand.