Chanel Fragrance & Beauty Sales Consultant

Gateshead • UK

Monday, May 19, 2025

Chanel, a prestigious name in the luxury fashion industry, operates as an independent company renowned for its commitment to creative freedom, human potential, and positive global impact. As part of a legacy that celebrates uniqueness, Chanel offers an inspiring environment where employees can thrive and contribute to the brand's enduring mission of excellence.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure exceptional client service in line with Chanel's standards and rituals.
4. Build and nurture long-term client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to provide seamless client experiences across in-store and online platforms.
7. Collaborate within a team-oriented environment to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.

1. Strong service orientation with a client-centric approach.
2. Confidence in applying product knowledge to meet client needs.
3. Expertise in fragrance and beauty products.
4. Empathy and active listening skills.
5. Passion for fragrance and beauty products and services.
6. Problem-solving skills with a positive attitude.

Experience in a client-facing role within the luxury or beauty industry is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and a service awards program.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are encouraged to bring their perspectives and experiences to contribute to Chanel's legacy.