Chanel Fragrance & Beauty Sales Consultant

Enfield • UK

Wednesday, October 22, 2025

CHANEL, an esteemed independent luxury brand, is renowned for its commitment to creative freedom, human potential, and positive global impact. As part of the illustrious CHANEL family, employees are encouraged to embrace their uniqueness and contribute to the brand's legacy of innovation and elegance. The company is dedicated to fostering an environment where individuals can thrive and develop, supported by a rich heritage and a forward-thinking approach.

1. Serve as a CHANEL brand ambassador, embodying the company's values and mission.
2. Deliver exceptional client service in fragrance, makeup, and skincare, tailored to individual needs.
3. Cultivate and maintain long-term client relationships to enhance loyalty and retention.
4. Contribute to sales performance through strategic product and service promotion, including cross-selling.
5. Adopt an omni-channel approach to ensure a seamless client experience across all platforms.
6. Collaborate with team members to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering superior client experiences.

1. Strong service orientation and ability to deliver personalized client experiences.
2. Expertise in fragrance and beauty products, with the ability to match products to client needs.
3. Excellent communication skills, including active listening and empathy.
4. Problem-solving skills and a positive attitude towards overcoming challenges.
5. Passion for beauty products and trends, with a proactive approach to self-learning.

Previous experience in a client-facing role within the luxury retail sector is required.

CHANEL offers comprehensive benefits including private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, CHANEL product discounts, and a service awards program.

CHANEL is committed to fostering an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and encourages applications from individuals who can bring unique perspectives and experiences to the team.