Chanel Fragrance & Beauty Sales Consultant

Derby • UK

Thursday, September 11, 2025

Chanel, a hallmark of luxury and elegance, is an independent company renowned for its commitment to creative freedom and human potential. As part of its prestigious heritage, Chanel continues to influence the world of fashion and beauty, offering unparalleled products that inspire confidence and individuality. The brand is dedicated to nurturing talent and fostering an environment where creativity and innovation thrive.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver exceptional client service, adhering to Chanel's standards and rituals.
3. Create personalized and authentic client experiences tailored to individual needs.
4. Build and maintain long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Adopt an omni-channel approach to ensure a seamless client experience from in-store to online.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.
2. Strong product knowledge in fragrance, makeup, and skincare.

1. Service-oriented with a passion for client satisfaction.
2. Confidence in applying product expertise to meet client needs.
3. Empathy and active listening skills.
4. Problem-solving attitude and ability to overcome obstacles.
5. Enthusiasm for fragrance and beauty products.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, retail discounts, and employee recognition programs. Additional benefits include access to arts and culture discounts, Chanel product discounts, and exclusive employee sales.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. Chanel is committed to creating an environment where employees can thrive and contribute to the brand's legacy of innovation and luxury.