Chanel Fragrance & Beauty Sales Consultant

Derby • UK

Monday, July 28, 2025

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creative freedom, human potential, and positive global impact. As part of a company that values individuality and innovation, employees are encouraged to express their unique talents and contribute to Chanel's legacy of excellence in fashion, fragrance, and beauty.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure exceptional client service in alignment with Chanel's standards and rituals.
4. Cultivate and maintain long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to provide seamless client experiences across in-store and online platforms.
7. Collaborate within a team-oriented environment to achieve both individual and collective objectives.

1. Proven experience in a client-facing role with a focus on delivering exceptional client service.
2. Confidence in applying product expertise to meet client needs in a personalized manner.

1. In-depth knowledge of fragrance and beauty products.
2. Strong empathy and active listening skills.
3. Passion for fragrance and beauty products and services.
4. Problem-solving abilities to address client objections and challenges.

Previous experience in a client-facing role within the luxury beauty or retail sector is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension, life assurance, retail discounts, and lifestyle perks such as arts and culture ticket discounts. Employees also benefit from a service awards program and access to Chanel product discounts.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The company values the unique perspectives and experiences of each team member, enhancing the diversity and effectiveness of its teams.