Chanel Fragrance & Beauty Sales Consultant

Derby • UK

Thursday, July 24, 2025

Chanel is a prestigious independent luxury brand renowned for its commitment to creative freedom and positive global impact. As part of the illustrious legacy of Gabrielle Chanel, the company emphasizes the uniqueness of each individual, fostering an environment that supports personal and professional growth. Chanel is dedicated to empowering clients to express their true selves through its exceptional fragrance, makeup, and skincare offerings.

1. Serve as a Chanel brand ambassador, embodying the company's values and mission.
2. Deliver personalized and authentic client experiences tailored to individual needs.
3. Ensure excellence in client service, adhering to Chanel's standards and rituals.
4. Cultivate and maintain long-term client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote an omni-channel approach to provide seamless client experiences across in-store and online platforms.
7. Collaborate within a team-oriented environment to achieve both individual and collective objectives.

1. Proven experience in a client-facing role with a focus on delivering exceptional client experiences.

1. Strong service orientation with the ability to personalize client interactions.
2. Confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Empathy and active listening skills to adapt sales techniques to client needs.
5. Passion for fragrance and beauty, with the ability to convey enthusiasm to clients and team members.
6. Problem-solving skills to address and overcome client objections.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and a service awards program.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and the unique contributions of each individual to enhance team effectiveness. Chanel encourages applications from diverse backgrounds, valuing the perspectives and potential each candidate brings.