Chanel Fragrance & Beauty Sales Consultant

Crumlin • UK

Tuesday, June 17, 2025

Chanel, a distinguished name in luxury fashion and beauty, operates as an independent entity, committed to fostering creativity and nurturing human potential. As part of a brand renowned for its timeless elegance and innovation, Chanel offers employees the opportunity to contribute to a legacy of excellence and to partake in a culture that values individuality and diversity.

1. Serve as a Chanel brand ambassador, embodying the company's values and mission.
2. Deliver personalized and exceptional client experiences in fragrance, makeup, and skincare.
3. Ensure superior client service in alignment with Chanel's standards and rituals.
4. Cultivate and maintain long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to provide a seamless client experience across in-store and online platforms.
7. Collaborate within a team-oriented environment to achieve both individual and collective objectives.

1. Proven experience in a client-facing role with a focus on delivering excellent customer service.
2. Confidence in applying product expertise to meet client needs.
3. Strong knowledge of fragrance and beauty products.
4. Ability to adapt selling techniques to suit client needs through empathy and active listening.

1. Service-oriented approach with a focus on client satisfaction.
2. Strong communication and interpersonal skills.
3. Ability to demonstrate passion for fragrance and beauty products.
4. Problem-solving skills to overcome client objections and challenges.

Previous experience in a customer-facing role within the beauty or luxury retail industry is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, and access to mental wellbeing support programs. Employees also enjoy lifestyle benefits such as arts and culture discounts, Chanel product discounts, and employee recognition programs.

Chanel is dedicated to fostering an inclusive culture that promotes personal growth and collective progress. The company values the unique perspectives and experiences of its employees, encouraging applications from diverse backgrounds to enhance team diversity and effectiveness.