Chanel Fragrance & Beauty Sales Consultant

Colchester • UK

Monday, October 27, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to creativity, innovation, and excellence. As an independent entity, Chanel fosters an environment that values individual potential and aims to make a positive impact globally. The brand is celebrated for its timeless creations in fragrance, makeup, and skincare, and is part of a legacy that continues to inspire and lead in the world of luxury fashion.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Provide personalized and exceptional client experiences in fragrance, makeup, and skincare.
3. Ensure adherence to Chanel's client service standards and rituals.
4. Cultivate and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through product knowledge and cross-selling across all categories.
6. Adopt an omni-channel approach to deliver seamless client experiences both in-store and online.
7. Collaborate within a team to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.

1. Strong service orientation and ability to deliver personalized client experiences.
2. Confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Empathy and active listening skills.
5. Passion for fragrance and beauty products.
6. Problem-solving skills and ability to overcome objections.

Previous experience in a client-facing role within the luxury retail sector is preferred.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, retail discounts, and mental wellbeing support. Employees also enjoy lifestyle perks such as arts and culture ticket discounts, Chanel product discounts, and employee recognition programs.

Chanel is dedicated to fostering an inclusive culture that encourages personal growth and collective progress. The company values diversity and believes in the power of individual uniqueness to enhance team effectiveness. Chanel supports its employees through continuous learning opportunities and a collaborative work environment.