Chanel Fragrance & Beauty Sales Consultant

Cambridge • UK

Saturday, November 22, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to creativity, innovation, and timeless elegance. As an independent entity, Chanel fosters an environment that values individuality and nurtures human potential. The brand, part of a legacy that transcends generations, is dedicated to making a positive impact in the world through its exceptional creations in fragrance, makeup, and skincare.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized and authentic client experiences tailored to individual needs.
3. Ensure excellence in client service following Chanel's rituals and standards.
4. Build and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Adopt an omni-channel approach to provide seamless client experiences from in-store to online.

1. Proven experience in a client-facing role within the luxury sector.
2. Demonstrated ability to deliver exceptional client experiences.

1. Strong product knowledge in fragrance, makeup, and skincare.
2. Excellent communication and active listening skills.
3. Ability to apply product expertise to meet client needs.
4. Problem-solving skills with a positive attitude.
5. Passion for luxury beauty products and services.

Previous experience in a luxury retail environment, particularly in fragrance and beauty, is essential.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and employee-only sales. Recognition programs and opportunities for professional development are also provided.

Chanel is committed to fostering an inclusive culture that supports personal growth and collective progress. The company values diversity and believes in the unique contributions of each individual, enhancing the effectiveness and complementarity of its teams.