Chanel Fragrance & Beauty Sales Consultant

Bristol • UK

Tuesday, September 9, 2025

Chanel, a paragon of luxury and innovation, stands as an independent entity committed to the freedom of creation and the cultivation of human potential. As part of its mission, Chanel seeks to make a positive impact globally. The brand is renowned for its dedication to individuality and excellence, offering employees a dynamic environment where creativity and personal growth are paramount. Chanel is part of a rich legacy that continues to transcend time and generations through its exceptional creations.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized and authentic client experiences tailored to individual needs.
3. Ensure excellence in client service in line with Chanel's rituals and standards.
4. Build and nurture long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Maintain an omni-channel approach to provide seamless client experiences across in-store and online platforms.
7. Collaborate within a team to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering exceptional client experiences.
2. Confidence in applying product expertise to meet client needs in a personalized manner.
3. Demonstrated knowledge of fragrance and beauty products with the ability to link this to client needs.

1. Strong service orientation with a focus on client satisfaction.
2. Excellent communication and active listening skills.
3. Ability to adapt selling techniques to meet client needs.
4. Passion for fragrance and beauty products and services.
5. Problem-solving skills with a positive attitude.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives, including private medical insurance, financial wellbeing programs, lifestyle discounts, and employee recognition initiatives. Benefits are subject to eligibility and may change.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The brand values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. Employees are encouraged to bring their perspectives, experiences, and potential to the brand.