Chanel Fragrance & Beauty Sales Consultant

Bristol • UK

Monday, September 1, 2025

Chanel, a paragon of luxury and elegance, stands as an independent entity renowned for its commitment to creative freedom and human potential. As part of the illustrious fashion and beauty industry, Chanel is dedicated to leaving a positive imprint on the world. The brand, founded by the iconic Gabrielle Chanel, continues to inspire through its unique approach to fashion and beauty, fostering individuality and self-expression. Chanel offers a dynamic workplace where innovation and tradition coexist, providing employees with opportunities to thrive and excel.

1. Act as a brand ambassador for Chanel, embodying the company's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to enhance client experiences.
3. Create personalized and authentic client interactions tailored to individual needs.
4. Deliver exceptional client service in alignment with Chanel's standards and rituals.
5. Cultivate and maintain long-lasting client relationships to foster loyalty and retention.
6. Contribute to sales performance through strategic use of products, services, and clienteling tools.
7. Adopt an omni-channel approach to ensure seamless client experiences across in-store and online platforms.
8. Collaborate with team members to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Strong product knowledge in fragrance and beauty, with the ability to apply this expertise to meet client needs.

1. Service-oriented mindset with a focus on client satisfaction.
2. Confidence in applying product knowledge to create personalized client solutions.
3. Empathy and active listening to adapt sales approaches to client needs.
4. Passion for fragrance and beauty products, with the ability to convey enthusiasm to clients and colleagues.
5. Problem-solving skills to overcome obstacles and objections with a positive attitude.

Previous experience in a client-facing role within the luxury retail or beauty industry is required.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives. Benefits include private medical insurance, an online GP app, pension, life assurance, retail discounts, employee assistance programs, arts and culture ticket discounts, Chanel product discounts, and a service awards program. Benefits are subject to eligibility and may change.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are encouraged to bring their perspectives and experiences to Chanel, contributing to a vibrant and dynamic workplace.