Chanel Fragrance & Beauty Sales Consultant

Brighton • UK

Monday, February 17, 2025

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creative freedom and human potential. As part of its mission, Chanel Beauty aims to empower individuals by enhancing their unique qualities through exceptional fragrance, makeup, and skincare products. The brand is dedicated to fostering a positive impact on the world and is part of a legacy that transcends time and generations.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to provide personalized client experiences.
3. Ensure excellence in client service, adhering to Chanel's rituals and standards.
4. Develop and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to ensure a seamless client experience across in-store and online platforms.
7. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering exceptional client experiences.

1. Strong service orientation with the ability to personalize client interactions.
2. Confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Empathy and active listening skills to tailor the selling approach.
5. Passion for fragrance and beauty products and services.
6. Problem-solving skills to overcome client objections and challenges.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives. This includes private medical insurance, pension plans, life assurance, retail discounts, employee assistance programs, and lifestyle perks such as arts and culture ticket discounts. Additionally, Chanel provides employee recognition programs and access to exclusive training initiatives.

Chanel is committed to fostering an inclusive culture that promotes personal growth and collective progress. The brand values the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are encouraged to bring their perspectives, experiences, and potential to contribute to Chanel's legacy.