Chanel Fragrance & Beauty Sales Consultant

Birmingham • UK

Friday, April 18, 2025

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creativity, innovation, and positive global impact. As part of a legacy that transcends time, Chanel offers a unique environment where employees are encouraged to express their individuality and potential. The brand is dedicated to fostering a culture of excellence and inclusivity, providing opportunities for professional growth and development.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver exceptional client service in fragrance, makeup, and skincare.
3. Create personalized client experiences tailored to individual needs.
4. Build and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through product knowledge and clienteling tools.
6. Adopt an omni-channel approach to ensure seamless client experiences.
7. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Strong product knowledge in fragrance, makeup, and skincare.
3. Ability to build genuine client relationships and suggest personalized solutions.

1. Service-oriented approach with excellent client experience skills.
2. Confidence in applying product expertise to meet client needs.
3. Empathy and active listening skills to adapt selling techniques.
4. Problem-solving attitude to overcome obstacles and objections.
5. Passion for fragrance and beauty products and trends.

Previous experience in a luxury retail or client-facing environment is required, with a focus on fragrance and beauty products.

Chanel offers a comprehensive benefits package, including private medical insurance, pension, life assurance, retail discounts, and mental wellbeing support. Employees also enjoy lifestyle perks such as arts and culture ticket discounts, Chanel product discounts, and employee recognition programs.

Chanel fosters an inclusive culture that values personal growth and collective progress. The brand encourages diversity and the unique contributions of each individual, creating a dynamic and supportive workplace environment.