Chanel Fragrance & Beauty Sales Consultant

Belfast • UK

Monday, October 20, 2025

Chanel, a prestigious leader in the luxury fashion and beauty industry, is renowned for its commitment to creativity, innovation, and excellence. As an independent entity, Chanel fosters a culture that values individuality and human potential, aiming to make a positive impact globally. The brand, part of a legacy of elegance and sophistication, offers employees a dynamic environment where they can thrive and contribute to the brand's storied heritage.

1. Act as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure exceptional client service in line with Chanel's standards and rituals.
4. Build and nurture long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to provide seamless client experiences across in-store and online platforms.
7. Collaborate within a team-oriented environment to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Confidence in applying product knowledge to meet client needs in a personalized manner.
3. Strong knowledge of fragrance and beauty products with the ability to link them to client needs.
4. Empathy and active listening skills to adapt sales approaches to client needs.
5. Passion for fragrance and beauty products, demonstrated through engagement with clients and team members.
6. Problem-solving skills to address and overcome client objections.

Previous experience in a client-facing role within the beauty or luxury retail sector is essential.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, retail discounts, and access to mental wellbeing support. Employees also enjoy lifestyle perks such as arts and culture ticket discounts, Chanel product discounts, and employee recognition programs.

Chanel is dedicated to fostering an inclusive culture that values diversity and personal growth. The company believes in the unique contributions of each individual, enhancing team effectiveness and complementarity. Chanel encourages applications from diverse backgrounds, valuing the perspectives and potential each candidate brings.