Chanel Fragrance & Beauty Advisor

San Diego • USA

Thursday, July 10, 2025

Chanel, a hallmark of luxury and sophistication, is a leading global fashion house renowned for its timeless elegance and innovative spirit. As part of a prestigious conglomerate, Chanel offers a unique work environment that fosters personal growth and collective progress, emphasizing the importance of diversity and inclusion in enhancing team effectiveness.

1. Provide exceptional service to clients through the Chanel service ritual.
2. Cultivate and deepen client relationships to enhance loyalty and trust.
3. Achieve sales targets by leveraging product knowledge, services, and data capture.
4. Participate in seasonal seminars and apply learnings to daily activities.
5. Maintain an omni-channel mindset to ensure a seamless client experience.
6. Resolve client issues in alignment with company philosophy and standards.
7. Engage clients with upcoming events through introductions and demonstrations.
8. Share extensive knowledge of the brand's heritage and offerings with clients and team.
9. Maintain a clean, tidy, and professional work area in accordance with Visual Merchandising guidelines.
10. Communicate regularly with the team and management, demonstrating ethics and integrity.

1. Ability to thrive in a team environment and work collaboratively.
2. Understanding of and passion for client experience.
3. Excellent communication skills.
4. Foreign language skills are preferred but not required.
5. Passion for Chanel's history, products, and cultural initiatives.

1. Service-oriented with genuine concern for customer needs.
2. Excellent listening and learning abilities.
3. Flexibility to adapt to scheduling changes and new directions.
4. Enthusiastic team player with a positive attitude.
5. Confidence and professionalism in striving for excellence.

Artistry skills and direct brand experience preferred. Must be knowledgeable and passionate about both cosmetics and fragrance.

The anticipated base range for this position is $24.30 to $28.00 hourly, with potential for additional variable pay, bonuses, and perks.

Comprehensive benefits include wellbeing resources, family and caregiving support, generous paid time off, 401K, robust healthcare offerings, life insurance, and commuter transit support.

Chanel is committed to creating an inclusive culture that values diversity and fosters respect, empathy, and dignity. The company encourages employees to engage with their communities through volunteer opportunities and supports sustainability efforts aligned with the Paris Agreement. Chanel's dedication to arts and culture is reflected in its global support for leading cultural institutions and initiatives.