Chanel Fragrance & Beauty Advisor

Rancho Cucamonga • USA

Thursday, January 22, 2026

Chanel, a beacon of luxury and sophistication, is renowned for its timeless elegance and innovative spirit. As part of a global leader in luxury fashion and beauty, Chanel offers a dynamic work environment where creativity and excellence are nurtured. The brand is committed to fostering an inclusive culture that celebrates diversity and empowers individuals to thrive professionally and personally.

1. Provide exceptional customer service through the Chanel service ritual, ensuring each client feels valued and respected.
2. Cultivate and deepen client relationships to enhance loyalty and trust.
3. Achieve sales targets by leveraging product knowledge, services, and client data.
4. Participate in seasonal seminars and utilize learning applications to enhance product knowledge and service delivery.
5. Maintain an omni-channel approach to ensure a seamless client experience across in-store and online platforms.
6. Resolve client issues in accordance with company standards, collaborating with relevant teams as necessary.
7. Stay informed about upcoming events and engage clients through demonstrations and introductions.
8. Maintain a clean, tidy, and professional work area, adhering to visual merchandising guidelines.
9. Communicate effectively with team members and management, fostering a positive and ethical work environment.

1. Articulate and knowledgeable about cosmetics and fragrance.
2. Previous experience in a luxury retail environment preferred.
3. Ability to stand for extended periods and lift up to 5 lbs.

1. Strong interpersonal and communication skills.
2. Ability to work collaboratively in a team environment.
3. Passion for client experience and luxury products.
4. Adaptability to scheduling changes and new ideas.
5. Multilingual abilities are an advantage.

Previous experience in luxury retail or a similar environment is preferred, with a focus on client service and sales.

The anticipated base range for this position is $24.30 to $30.23 hourly, with potential for bonuses and other variable pay components.

Comprehensive benefits package including health care, dental, vision, 401K, paid time off, and wellbeing resources. Additional perks include family and caregiving benefits, life insurance, and commuter transit support.

Chanel is dedicated to creating a workplace that values diversity, inclusion, and personal growth. The company encourages employees to engage with their communities and supports initiatives in sustainability, arts, and culture. Chanel fosters an environment where employees can explore their passions and develop their careers through various learning and development programs.