Chanel Fragrance & Beauty Advisor
Chanel, a paragon of luxury and elegance, stands as a beacon in the fashion industry, renowned for its timeless style and innovative spirit. As part of a prestigious global conglomerate, Chanel offers an unparalleled work environment that fosters personal growth and professional excellence. The brand is committed to nurturing a diverse and inclusive culture, where each individual's uniqueness is celebrated, contributing to the collective success of the team.
- Provide superior service to clients through the Chanel service ritual.
- Deepen client relationships and loyalty through personal connections and trust-building.
- Achieve sales targets by leveraging product knowledge, services, and data capture to recruit and retain clients.
- Attend seasonal seminars and utilize learning applications to implement knowledge into daily activities.
- Maintain an omni-channel mindset to ensure a seamless client experience from in-store to online.
- Resolve client situations according to company philosophy and standards, partnering with appropriate teams as needed.
- Understand and communicate details of upcoming events to clients.
- Share solid knowledge of the brand, its heritage, and know-how with clients and team members.
- Maintain a clean, tidy, and professional work area, adhering to Visual Merchandising guidelines.
- Communicate regularly with the team and manager, maintaining a positive attitude and ethical integrity.
- Articulate and knowledgeable about cosmetics and fragrance.
- Artistry skills and direct brand experience preferred.
- Ability to lift up to 5 lbs. and stand for extended periods of time.
- Strong client experience understanding and passion.
- Excellent communication skills.
- Ability to thrive in a team environment and work collaboratively.
- Foreign language skills are preferred but not required.
Experience in a client-facing role within the luxury beauty or fashion industry is preferred.
The anticipated base range for this position is $24.30 to $30 hourly. Additional variable pay may include bonuses, benefits, and perks.
Chanel offers a comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, life insurance, and more.
Chanel is dedicated to creating a work environment that encourages personal and professional growth. The brand values diversity and inclusion, fostering respect and empathy among its employees. Chanel empowers its workforce to engage with communities, contribute to sustainability efforts, and participate in cultural initiatives, ensuring a fulfilling and enriching workplace experience.


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