Chanel Fragrance & Beauty Account Executive

Chanel is an independent French maison celebrated for its couture, ready-to-wear, accessories, fragrance and beauty lines. The Maison combines a heritage of artisanal craftsmanship with contemporary luxury retailing, and maintains a global sales and marketing organisation focused on delivering elevated client experiences across wholesale and owned retail channels.

1. Manage and grow assigned prestige retail and wholesale accounts across the San Francisco territory to achieve and exceed sales targets.
2. Plan and execute product launches, limited-edition releases and seasonal merchandising programs in collaboration with regional marketing and visual merchandising teams.
3. Develop and maintain strong, strategic relationships with buying and commercial teams at key retail partners; negotiate commercial terms and promotional activity where appropriate.
4. Train and coach retail sales teams and brand ambassadors on product knowledge, selling techniques and clienteling best practices to maximise sell-through.
5. Ensure brand standards in-store, including visual presentation, stock allocation, POS execution and inventory control.
6. Produce regular sales forecasts, territory performance reports and market feedback; monitor sell-through and adjust tactical plans accordingly.
7. Coordinate client events, masterclasses and in-store activations to drive traffic, sampling and VIP engagement.
8. Collaborate cross-functionally with supply chain, finance and legal to ensure timely deliveries, contractual compliance and accurate reporting.

1. Minimum 3 years' experience in prestige beauty, fragrance or luxury cosmetics account management or field sales with measurable sales results.
2. Proven experience managing department store, specialty retail or prestige wholesale accounts.
3. Strong commercial acumen with experience in forecasting, P&L awareness and promotional planning.
4. Excellent interpersonal, negotiation and presentation skills; ability to influence senior retail buyers and internal stakeholders.
5. Flexible schedule with ability to travel across the territory and work occasional evenings/weekends for events and launches.
6. Valid driver's license and reliable local travel arrangements.

1. Key account management
2. Retail merchandising and visual standards
3. Trade marketing and product launch execution
4. Sales forecasting and sell-through analysis
5. Clienteling and VIP event activation
6. Microsoft Excel
7. CRM (e.g., Salesforce)

At least three years of progressive experience in luxury fragrance or beauty sales, field account management, or wholesale retail development—preferably with a track record of growing prestige accounts within department stores or specialty retailers.

Bachelor’s degree in Business, Marketing, or a related discipline preferred; equivalent professional experience in luxury retail or beauty is acceptable.

Chanel cultivates a culture of discretion, excellence and meticulous attention to detail, where heritage craftsmanship meets contemporary retailing. The working environment rewards high-performance salesmanship, refined client service and close collaboration across creative and commercial teams.