Chanel Field Training Manager

London • UK

Thursday, November 6, 2025

Chanel, a renowned luxury brand, is celebrated for its commitment to creativity, individuality, and positive global impact. As an independent entity, Chanel fosters human potential and innovation, embodying the vision of its founder, Gabrielle Chanel. The brand is part of a prestigious lineage of luxury fashion houses, offering unparalleled opportunities for professional growth and development.

1. Deliver training events in collaboration with the Academy Team and other departments, including the annual Consultant Atelier.
2. Drive commercial performance and enhance client experience across all product categories.
3. Lead a culture of in-store coaching and develop individual coaching plans with management.
4. Collaborate with Head of Sales, Retail Development Managers, and Academy Training team to identify learning opportunities.
5. Analyze data to manage training priorities and implement learning strategies.
6. Create high-standard blended learning resources for in-store training using Word, Excel, and PowerPoint.
7. Act as a digital learning champion, creating and adapting digital learning modules.
8. Maintain a strong field training presence, sharing best practices and fostering collaboration.
9. Support talent development within the Beauty Advisor community.
10. Manage time effectively to maximize the impact of store visits and create detailed reports.

1. Strong communication and facilitation skills.
2. Approachable and collaborative demeanor.
3. Highly motivated with a self-starting attitude.
4. Ability to work independently and build relationships quickly.
5. Passion for designing and delivering training excellence.
6. Impeccable organizational skills.
7. Strong analytical skills to assess training impact.
8. Proactive in introducing new starters to the brand.

1. Proficiency in PowerPoint, Word, and Excel.
2. Ability to balance multiple priorities and deadlines.
3. Strong analytical and data interpretation skills.
4. Effective time management and reporting skills.

Significant experience in training delivery within the luxury retail sector, particularly in fragrance and beauty.

Chanel offers a comprehensive benefits package including private medical insurance, pension, life assurance, retail discounts, employee assistance programs, arts and culture ticket discounts, and product discounts. Benefits are eligibility dependent and subject to change.

Chanel is dedicated to fostering an inclusive culture that supports personal growth and collective progress. The brand values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. Employees are encouraged to contribute to Chanel's sustainability ambitions, ensuring a positive impact on people and the planet.