Chanel Fashion Learning Manager

Chanel, a beacon of luxury and elegance, is renowned for its timeless style and innovative fashion. As part of the esteemed Benelux & Scandinavia (BenSca) division, Chanel Scandinavia offers an unparalleled opportunity to work within a prestigious global brand that values creativity, excellence, and the empowerment of its teams. With a commitment to fostering a dynamic and client-centric environment, Chanel stands as a leader in the luxury fashion industry.

1. Develop and energize boutique teams by identifying and addressing coaching needs in fashion expertise and client experience.
2. Support the onboarding process for newcomers, emphasizing the unique CHANEL difference.
3. Organize and deliver one-on-one coaching and team development sessions within boutiques.
4. Monitor and support the implementation of action plans, ensuring alignment with business objectives.
5. Validate Fashion Advisors' knowledge post-training through in-boutique observation and feedback.
6. Consolidate and report on KPIs and skills development progress, creating qualitative and quantitative reports for continuous improvement.
7. Engage with the BenSca Learning team to share feedback and best practices, coordinating learning content dissemination.
8. Collaborate with Boutique Management to adapt learning tools to specific boutique needs and strategies.
9. Organize learning sessions that align European and BenSca strategies with boutique priorities.
10. Participate in deploying boutique business and customer experience action plans.
11. Ensure successful rollout of strategic projects such as IN CHANEL and CHANEL & MOI.
12. Organize and host engaging learning sessions at various locations, including boutiques, HQ, or Paris.
13. Deliver impactful training tailored to team needs, inviting specialists to co-host sessions.

1. Higher education qualifications.
2. At least 5 years of related experience in fashion, preferably within the luxury market.

1. Passion for people development and ability to bring out the best in individuals.
2. Excellent interpersonal, training, and coaching skills.
3. Strong analytical, business-oriented, and client-focused mindset.
4. Proactive, organized, with effective priority management skills.
5. Solid understanding of fashion culture.
6. Fluency in English; proficiency in Scandinavian languages is advantageous.

Minimum of 5 years in a related fashion role, with luxury market experience preferred.

Higher education qualifications required.

Chanel offers a dynamic work environment with opportunities for professional growth and development within a leading luxury brand.

Chanel fosters a culture of creativity, excellence, and empowerment, encouraging employees to thrive in a dynamic, client-centric environment. The brand values a mix of analytical and soft skills, promoting a collaborative atmosphere where innovation and tradition coexist.