Chanel Fashion Boutique Manager

Almaty • Kazakhstan

Monday, January 26, 2026

Chanel, a paragon of luxury and elegance, is a globally recognized leader in the fashion industry. As part of the prestigious Chanel brand, employees are immersed in a culture that values creativity, innovation, and the timeless allure of high fashion. Chanel is committed to fostering a dynamic and inclusive workplace, where the legacy of its founder, Coco Chanel, continues to inspire and shape the future of luxury fashion. The brand is known for its dedication to quality, craftsmanship, and the unique storytelling of its products, offering a distinctive career path for those passionate about the luxury sector.

1. Lead and inspire boutique teams to achieve business growth and individual development within Chanel's vision.
2. Oversee all boutique activities, ensuring alignment with strategic objectives and operational strategies.
3. Drive sales growth and enhance client engagement through innovative clienteling and marketing strategies.
4. Manage stock efficiently and ensure adherence to control procedures to minimize discrepancies.
5. Communicate Chanel's aesthetic vision and ensure product assortment consistency with the buying strategy.
6. Foster a client-centric environment, delivering exceptional service and unique experiences.
7. Develop and implement the boutique's annual roadmap, addressing business challenges and opportunities.
8. Monitor and report on commercial, client, financial, and budgetary indicators.
9. Collaborate with internal and external partners to enhance brand performance and client journeys.

1. Minimum of 5 years' experience in luxury retail management, with exposure to Fashion, Watches & Fine Jewelry, and/or Fragrance & Beauty.
2. Proven track record of driving business growth and leading high-performing teams.
3. Strong strategic, financial, and operational management capabilities.
4. Client-centric approach with a deep understanding of luxury service standards.

1. Exceptional communication and interpersonal skills.
2. Ability to embody and represent Chanel's values and aesthetic.
3. Proficiency in cross-functional collaboration and partnership building.
4. Adaptability to the unique characteristics of the local market.
5. Fluency in Russian and English; proficiency in Kazakh is an advantage.

Extensive experience in luxury retail management, specifically within the fashion sector, is required.

Chanel offers a comprehensive benefits package, including opportunities for professional growth, a dynamic work environment, and the chance to be part of a globally recognized luxury brand.

Chanel's workplace culture is characterized by a commitment to excellence, creativity, and innovation. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and style. The company fosters an inclusive and collaborative environment, where team spirit and individual growth are equally valued.