Chanel Fashion Boutique Director

Brussels • Belgium

Monday, July 7, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless style and innovative spirit. As part of the global luxury conglomerate, Chanel offers a unique work environment that fosters creativity and excellence. The brand is committed to empowering its employees and providing them with opportunities to grow within the fashion industry.

1. Lead and inspire boutique teams to achieve business growth and individual development in line with Chanel's vision.
2. Oversee the execution of the boutique's yearly roadmap, addressing business challenges and aligning with the House Strategy.
3. Coordinate all boutique activities, ensuring alignment with strategic objectives and effective communication with teams.
4. Monitor and report on commercial, client, financial, and budgetary indicators related to boutique performance.
5. Develop and coordinate sales strategies to achieve commercial and client objectives within budgetary constraints.
6. Ensure efficient stock management and adherence to control procedures to minimize discrepancies.
7. Amplify brand performance by communicating Chanel's aesthetic vision to boutique clients.
8. Capture the essence of each collection in the buying assortment, ensuring consistency with the Boutique Buying Strategy.
9. Enhance the boutique's aesthetic appeal through inspirational visual merchandising.
10. Embody Chanel's aesthetic as an ambassador both internally and externally.
11. Place client engagement at the center of the boutique, ensuring an exceptional client experience.
12. Develop and implement the Client Strategy with a focus on client engagement and relationship building.
13. Utilize marketing, events, and services to enhance client journeys and respond to their outcomes.

1. Proven leadership experience in a luxury retail environment.
2. Strong understanding of the fashion industry and Chanel's brand ethos.

1. Exceptional leadership and team management skills.
2. Excellent communication and interpersonal abilities.
3. Strong analytical and strategic thinking skills.
4. Proficiency in client relationship management.

Significant experience in luxury retail management, with a track record of driving sales growth and team development.

Bachelor's degree in Business, Fashion, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Chanel's workplace culture is defined by its commitment to creativity, innovation, and excellence. The brand fosters an environment where employees are encouraged to express their individuality while working collaboratively towards common goals. Chanel values diversity and inclusivity, ensuring a supportive and empowering atmosphere for all team members.