Chanel Fashion Advisor

Victoria • Australia

Tuesday, January 6, 2026

Chanel, a prestigious name in the luxury fashion industry, is renowned for its exquisite craftsmanship and timeless elegance. As part of a global workforce exceeding 32,000, Chanel offers an environment where employees are encouraged to excel and grow, fostering a culture of inclusivity and collaboration. The brand, under the umbrella of its rich heritage, remains committed to diversity and innovation, ensuring a dynamic and inspiring workplace.

1. Provide exceptional customer service and after-sales support, contributing to sales targets and budgets.
2. Maintain a high level of product and fashion industry knowledge to offer personalized advice.
3. Develop and manage a personal client portfolio, fostering long-term relationships.
4. Collaborate with Boutique Leadership to share client feedback and enhance service standards.
5. Support teamwork within the boutique and across other Chanel locations.
6. Demonstrate in-depth merchandise knowledge and adhere to operational procedures to prevent losses.

1. Retail or customer service experience, preferably in the fashion or luxury sector.
2. Proven teamwork abilities and a collaborative approach to achieving goals.
3. Adaptability and flexibility in a fast-paced environment.

1. Strong interpersonal skills with a service-oriented attitude.
2. Excellent verbal and written communication skills.
3. Keen eye for detail and passion for exceptional service.
4. Demonstrated selling skills with a track record of achieving sales targets.
5. Basic proficiency in using systems and devices (iPad, iPhone).

Experience in retail or customer service, ideally within the fashion or luxury industry, is required.

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

Chanel fosters an inclusive and collaborative culture, valuing diversity as essential to the success of the organization. The company is dedicated to creating a supportive environment where employees can thrive and contribute to the brand's legacy.